Our premium potency cream formulation allows for maximum skin penetrability and effectiveness. It contains CBDa and CBD and is superior to CBD. We added a new soft, semi-solid shea butter that enhances the cream to maintain its smooth application...
Our premium potency cream formulation allows for maximum skin penetrability and effectiveness. It contains CBDa and CBD and is superior to CBD. We added a new soft, semi-solid shea butter that enhances the cream to maintain its smooth application and maximize its’ nourishing benefits.
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at jb@valencia-naturals.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at jb@valencia-naturals.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at jb@valencia-naturals.com.
Dr. Alex Thompson, MD
“CBDa and CBD are powerful, natural compounds with immense potential to support overall health. Valencia Naturals' commitment to quality, transparency, and rigorous testing ensures that their products are both safe and effective for daily use. Whether you're seeking relief from discomfort, improved sleep, or enhanced focus, these products are an excellent addition to a holistic wellness routine.”
CBDa (cannabidiolic acid) is the raw, unheated form of CBD found in hemp plants. It is often referred to as the "precursor" to CBD. Both compounds interact with the body’s endocannabinoid system, but CBDa is believed to have unique benefits, including stronger anti-inflammatory properties.
No, our products are designed to support wellness without causing psychoactive effects. While some products may contain trace amounts of THC (less than 0.3%, as legally permitted), they are not enough to induce a “high.”
We offer a variety of products tailored to different wellness goals. If you’re seeking stress relief, try our CBD tinctures. For better sleep, consider our CBD + melatonin blend. Our topical balms are perfect for localized discomfort. Feel free to contact our team for personalized recommendations.
Absolutely. All Valencia Naturals products undergo rigorous third-party testing to ensure quality, potency, and safety. Lab reports are available for full transparency, so you can trust what you’re using.
Yes, all of our products are crafted with clean, plant-based ingredients and are entirely vegan and gluten-free.
